Challenge Response

The Challenge Response page allows you to create your profile. The first time you log on is the only time the Challenge Response page displays. If this is the first time you are logging in, the page displays a message stating that this screen appears if you do not have your Challenge Question and Response on record.


To have your challenge question and response on file:

1.      Select a challenge question from the Question: drop-down list.

2.      Enter your response in the Response: field.


  • You must select three different challenge questions and enter your responses.
  • Steps 1 and 2 further identify you in case you forget your Password.

3.      Click the Submit button. Your challenge question and response is on record.

See Also:

Change Password

Logging In