The Issue a New Card to a Client via Mail function allows you to issue a new card to a client automatically or manually in via mail method in webADMIN. The card issuance method you use depends on your state’s business rules.
To access the auto and manual card issue function:
1. Search for the client using the Searching for a Client Using Full Name method in the Client / Transaction Search page and click the Search button. The Case/Client List page displays with client information for the name provided.
2. Click the Case # link in the Case/Client List page. The Case Information - Client Tab page displays for the selected case.
3. Select the Card tab in the Case Information - Client Tab page. The Case Information - Card Tab page with the Add Card link displays and allows you to issue a new card to a client via mail.
You can perform the following tasks:
· Add Card