Re-issue a Card

There are state-specific procedures for issuing a card in the state of North Dakota and South Dakota.

To issue a card:

1. With proper security rights, you can click the Issue Card link at the top of any webADMIN page to open a new case. The Issue Card section displays.

For the state of South Dakota, a pop-up displays in the screen if a password is already assigned to the client and needs verification.

· Click the OK button in the pop-up to verify the password.

· Click the Cancel button to close the pop-up and return to the Retrieving the Case Number screen.

The section displays the following fields and buttons:

Fields

· Case Number

· Client Type

· Card #

The Case Number must be a minimum of 8 characters long.
If the Case Number does not exist in the system, a message displays on the page stating that the exact match cannot be found.

Buttons

· Click To Swipe Card

· Retrieve Case

· Add Card

· Clear