Each benefit on the system is associated with an authorization number. The number may be system-generated or assigned, but is unique. While it is not commonly used in a client search, the authorization number (if known) can be used to search for a client’s information.
To search for a client using the authorization number:
1. Enter the client’s authorization number in the Auth # field as seen in the Client Search section of the Client / Transaction Search page.
2. Click the Search button. The Auth Number Search Result page displays for the authorization number provided.
If you incorrectly enter the client's authorization number, click the Clear button and re-enter the authorization number again.
You can perform the following tasks on the page:
1. Click the Issue Card link. The Issue a New Card to a Client via Mail page displays.
2. Click the Create Account link. The Create Account page displays.
3. Click the Merchant Search link. The Merchant Search page displays.
4. Click the Help link. The webADMIN Online Help displays.
5. Click the Transaction Search link. The Transaction Search section of the Client / Transaction Search page displays.
6. Click the Back to Top link to return to the top of the Client / Transaction Search page.
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