The Change Benefit Status function allows you to change a client’s benefit status from Active to another status.
The two instances when a benefit status change is required is when:
· The client becomes employed
· The client is placed in a temporary rehabilitation program.
To access the change benefit status function:
1. Search for the desired client using one of the search options in the Searching for a Client page.
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· If a search is performed using the client’s full name, card number, or case number, the Case Information - Client Tab page displays for that client when there is an exact match. · If a partial name search is performed, the Client Search Results page displays. To display the Case / Client List page, click the name link for the desired client. |
2. In the Case Information - Client Tab page that displays, click the Benefit tab. The Case Information - Benefit Tab page displays the current benefits for the client.
You can perform the following task:
