To replace a card using vault cards for the selected client:
In the Replace Card (Vault Cards) page:
1. Enter the card number from the vault card supply into the Card # field.
2. Click the radio button that corresponds to the appropriate benefit to charge below the Benefit to Charge (defaults to Cash), if applicable.
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The Card Fee Amount (determined by the State) and the Benefit to Charge fields display only if your State charges a fee to replace a client’s card. |
3. Click the Replace Card button. The Case Information - Card Tab page displays with the card number you entered and the appropriate message:
a. If PIN carries over:
The card is successfully replaced.
b. If PIN does not carry over:
The card is successfully replaced. Select the method of issuing the PIN and click Issue PIN in the PIN Information section below.
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Local staff can either give the card to the client or mail it to them if they are not able to travel to the office. |
Click the Cancel button to exit the page without replacing the client's card.
See Also: