Case Information - Case Tab

The Case Information - Case Tab page displays case information for the selected client. This page is accessed from the following pages based on the action performed:

· Case / Client List

· Case Information - Client Tab

· Case Information - Card Tab

· Case Information - Benefit Tab

The Case Information - Case Tab page has two sections:

· Case Information - as seen in the upper half section of the page

· Case Information - Case Tab - as seen in the lower half section of the page.

Case Information

This section displays the following Read-Only fields:

· Account #

· Agency

· Case #

· Name

· Client Status

· Card #

· Access

· Available

Case Information - Case Tab

This section displays the following tabs and fields:

Tabs

· Case - (Default Display)

· Client - Click this tab. The Case Information - Client Tab page displays.

· Card - Click this tab. The Case Information - Card Tab page displays.

· Benefit - Click this tab. The Case Information - Benefit Tab page displays.

Fields

· Creation Date (Read-Only)

· Cash Distribution Method (Read-Only)

· Case Status

· Agency (Read-Only)

· Case Area ID

The page has the following buttons and links:

Buttons

Refresh

Update

Links

· Client / Transaction Search

· Issue Card

· Create Account

· Merchant Search

· Help

· Back to Case / Client

· Add Case

· Repayments

· Tran Search this Case

· Back to Top

· The Add Case link displays only when a case does not exist for an account. See Adding a Case for more information.

· The Hold Flags List link only displays if the State uses this feature. See Holding Flags List for more information.